Loyalty, Reward, and Customer Service Programs

Loyalty and Reward schemes are part of any organisations general marketing strategy. Customer Service programs are often a part of both Loyalty and Reward; it's not just about having a fancy card and earning points - the loyalty, reward and service schemes have to start earlier than that!

Customer Service

• Food and Customer Loyalty : How Starbucks Keeps us Coming Back
• Setting Up Customer Loyalty Programs

Loyalty Card Schemes

• Customer Loyalty Card Schemes Help to Build Business Value
• Christmas Gift Card Incentive Programs

Loyalty Marketing Schemes

• Loyalty Marketing and Customer Loyalty Marketing Programs